Rack Attack Reviews - Read 4,391 Genuine Customer Reviews | www.rackattack.com (2024)

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“These guys were awesome, I’m order was a little crazy because I already a couple of parts. I got a call from them making sure I got the right stuff. Shipped out and arrived quickly. I will always buy from Rack Attack!”

“Seattle Rack Attack had everything in stock ready to sale and install!”

“Quick, convenient, and affordable. All products were narrowed down by my vehicle make and model and all fit properly. I couldn't ask for more.”

“Rack Attack is my go to source for all my rack needs and they were no exception for ski racks on a 2024 Prius. Love the Kuat rack system (at their recommendation).”

“Best customer service.”

“Purchased updated Yakima equipment on-line. Fabulous web site that is easy to navigate and confirm the proper items for a proper fit.These items are pricey, but well manufactured and of excellent quality.Rack Attack's communication was excellent, and the shipping was blazing fast and worth the additional cost.”

“Rack Attack Tampa installed a stealth hitch rack & tow combo on my 2023 Audi A5. The service from ordering, scheduling, installing and demonstrating was excellent. The install isn’t what one would call an easy bolt on, but the team delivered on time. The store also has an excellent array of different towing and rack options for all sorts of vehicles. The team was also great at offering up some interesting options for my hauling needs. Highly recommend this store and would use them again.”

“Great store, great service. Made an appointment to service Thule rack purchased last year--broken part, my fault not theirs. In an out in about 10 minutes, replaced part, didn't even charge me!”

“It was nice to get help for our specific vehicle. The experience was solid all around.”

“I made an expensive mistake on my order. The level of customer service I received was exceptional - customer for life.”

“Great support to get payment for item. Looks great on my car”

“Easy to find what I needed and shipped fast”

“These guys are incredible. I bought a Yakima 4-bike hitch mounted full swing rack from Rack Attack a few years ago. Last summer I found that my locking mechanism had become rusted, rendering the rack unusable. Yakima was absolutely unresponsive, and I gave up...never used my bike last summer at all. I didn't think about calling the dealer until the other day. I called them, explained the issue and they suggested I bring the rack down. They found the part in stock, CUT OFF the bolt with a Dremel tool, replaced the lock and keyed it to my existing key. All for the 26 bucks it cost for the part. They were so low key about it...just glad they could help. This is customer service at its absolute best! I can't say enough about them. Thank you, Rack Attack!!”

“Excellent selection on line with support from the local store if needed”

“Refunded my mistake order, excellent phone customer service, promptly sent me the right item with my custom key number”

“Great customer service, helped me find a rack that suited my needs. Fast shipping”

“Justin went over an behind in Customer Service to get me my product. Thanks Again”

“Very happy with the quick shipping.”

“Painless purchase process! Great that it's a Canadian inventory, too. Competitive pricing and price-match on top of that!”

“This added all the space we needed for all the luggage and our cooler on our trip from Canada to California! Four adults with luggage? No problem with Thule Arcos Cargo Box! Thanks Rack Attack!”